Holiday Village Knokke - Terms and conditions

It is your vacation, so we clean everything!
However, you must do the dishes and put the waste in the containers at the entrance. If upon departure it appears that you did not do the dishes, we will charge 30 euros. If it appears that you did not remove your waste, we will charge 50 euros.
If we find excrement, urine and/or puke in a place that is not the toilet, we will charge at least 100 euros extra. We understand that this sounds strange and is a bit harsh, but we unfortunately have experienced this in the past and we want to protect ourselves from it. It goes without saying you don’t have to worry with normal use.

If your group consists exclusively of young people under the age of 23, we reserve the right to refuse your reservation.

Only guide/assistance dogs are allowed in the bungalows, all other pets are prohibited.

It is strictly forbidden to smoke in the bungalow. This is possible on the outside terrace.

There is a pleasant atmosphere at Holiday Village Knokke, and we like to keep it that way. Motorized traffic is not allowed on the domain between 23.00h and 7.00h.
We also ask you to respect the night’s rest of all guests after 23.00h. If a nuisance of any kind is determined, this may be a reason to end your stay early. The cancellation conditions will be in effect (see article 2).

If you haven’t paid 7 days after the planned departure date at the latest, we will forward your file to our law firm. If applicable, we will charge you an additional 50 euros in file costs and 1% interest per started month.

Our bungalows look great and we would like to keep it that way for you and the guests after you. If damage is detected (broken or stolen objects) after departure, we will charge this. With normal use there is of course no reason for you to worry.

You can cancel free of charge up to 7 days before arrival. If you cancel no later than the day before arrival, you pay the first night.
In the case of a no-show or early departure, we will charge the total amount of the reservation. We do not need proof of cancellation, but we strictly adhere to the above conditions.
If you wish, you can get a cancellation insurance with an insurer of your choice, we do not offer this.

If the guest rents or uses goods during his stay, the guest is responsible for all damages, of whatever nature. Holiday Village Knokke does not offer any damage and/or theft insurance.
The rental bicycles have a retail value of 580 euros. This is also the amount to be paid in the event of a complete defect, loss or theft. In the event of a partial defect, we will charge the net repair costs. It goes without saying we do not charge for wear during normal use.
When renting golf carts, the conditions of the third party apply: Qarte BVBA.

Bungalow M: maximum 2 adults (+ 1 baby/child)
Bungalow L: maximum 4 adults and 1 child with a maximum of 60 kg
Bungalow L4: maximum 4 persons
Bungalow XL: maximum 5 adults en 1 child with a maximum of 60 kg
If we notice that this condition is being violated, we can deny you access to the bungalow. The cancellation conditions will be in effect (see article 2)

After reservation you will be asked to transfer 50% of the total amount to the account of Holiday Village Knokke. The remaining 50% must be paid no later than 14 days before arrival. In the event of cancellation, we will refund the credit to you within 14 days of cancellation.
If no full payment has been made on the day of departure at the latest, the total sum will be immediately increased by 30 euros for additional administrative costs.

Check-in is possible starting from 15.00h. Please notify us if you arrive later than 22.00h so that we can put the keys to your bungalow in a night safe. There is no night reception.
On the day of departure you must leave the bungalow at 11.00h at the latest. If you plan to leave earlier than 8.30h, please report this to the reception the day before departure.

Terms and conditions (bungalow rental)